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IP PBX Phone System TeleVantage® Feature Tour

There’s no secret why Vertical TeleVantage is an award-winning IP PBX phone system for small and medium-sized businesses. But don’t take our word for it. Find out why CommWeb editors and CT Labs technicians call the TeleVantage ViewPoint computer interface “One of the best desktop call-handling GUIs money can buy.”

TeleVantage is designed to enable your business to enjoy the benefits of converged communication – without requiring an all-or-nothing commitment to voice over IP (VoIP). With TeleVantage you can use VoIP when and where it makes sense for you. Some businesses choose a “pure” IP solution to eliminate toll calls among offices and remote workers. Others choose a mixed solution that blends IP with existing analog, mobile and digital phones to ensure uninterrupted voice communications even when electrical power fails. A common solution enabled by TeleVantage is to seamlessly link multiple sites and remote workers by creating a virtual PBX system.

If calling features aren’t easy to use, people won’t learn them. With its intuitive user interface, TeleVantage puts a rich set of features right at your fingertips. For example, you can see whether a co-worker is out of the office, in a meeting, or on the phone, and then dial or conference them into a call with the click of a mouse. You can create personalized greetings so that VIP calls bypass voice mail and reach you at any phone, screen calls in real time and pull a caller out of voice mail. TeleVantage is integrated with leading contact management PBX software, so that users can click to dial from your existing application, such as Microsoft® Outlook or ACT!®. You can also record phone conversations – either manually or automatically – to confirm orders or share with team members. Even without a PC, users have access to all these features on any phone – including mobile and home phones and digital, IP and PC-based soft phones. As a result, employees are more productive, clients can reach them more easily and your business can capture valuable data on all calls.


Click on the image above to learn about TeleVantage – how it works and how it can help your business boost profits, improve productivity and better serve customers.


The TeleVantage feature tour includes six sections, each describing different features and benefits. Take the entire tour – which runs about 10 minutes end to end – or jump around by clicking on each section description. Use the pause, rewind and advance buttons to move through the tour at your own pace. Please note that the first time you launch each module there will be a short load time. Once you’ve experienced the TeleVantage feature tour, click on the link below to set up a live demo. Let one of our product experts answer your questions and show you how TeleVantage can help your business unlock the hidden potential of your phone system!


Click here to sign up for a free live demo


TeleVantage® IP Telephony System: A Breadth of Features, A World of Benefits


As small and medium-sized businesses grow, they often struggle with phone systems that can’t grow with them. With its best-in-class IP telephony and feature-rich functionality, Vertical’s TeleVantage internet telephony phone system unlocks the hidden potential inside your existing phone system, helping your people and your business work more responsively, productively and profitably.


Empower Your People


TeleVantage offers a full complement of rich features that help your employees work more efficiently.


  • Users can instantly locate and check the status of co-workers, initiate conference calls or access contact information, so they spend less time      searching for numbers and transferring calls.
  • Sophisticated “find me” call routing capabilities ensure that your employees receive important calls at any time, and in any location.
  • Voicemail messages are consolidated within a single account for quick, easy retrieval and response. Your team can record and store voice      messages or live conversations, and create personalized, targeted voice and broadcast messages that save time and enhance communication.
  • With TeleVantage’s award-winning point-and-click interface, employees can quickly and easily take advantage of everything the system has to      offer.

  • Enhance Customer Loyalty



    If your customers can’t get through quickly when they call, they might go elsewhere. TeleVantage’s sophisticated call routing not only ensures that every inbound call is answered promptly and routed appropriately, but also gives you the power and flexibility to implement special features – such as priority handling for VIP callers, or voice broadcasting of limited-time offers – that increase customer satisfaction and loyalty.


    Maximize Revenues and Save Money


    TeleVantage helps grow revenues by empowering your team to maximize business opportunities as they present themselves. With intelligent call forwarding, employees never lose a sale due to a missed call. The ability to instantly access contact information or initiate a conference call helps build the relationships that build business. TeleVantage features make it easy to gain valuable insight into business performance through features that allow you to monitor call volume, abandoned and misdirected calls, or response to marketing programs – providing valuable insight into your business. With its software-based architecture, TeleVantage works with your existing phone system and grows with your business. Whether you’re adding new lines or opening a new office, TeleVantage allows you to incrementally expand capacity or add new features without expensive hardware upgrades.


    Take a Tour now! Learn more about TeleVantage, our award-winning phone system!


    Read more! Discover more about TeleVantage in our resource area, including customer case studies, product sheets and more!


    Explore the Many Applications TeleVantage® Has to Offer:


    Televantage Contact Center - Make your agents more productive, callers more satisfied, and know exactly how your contact center is performing at any time the with this world-class ACD solution.more..


    Televantage Conference Manager - Easily configure an unlimited number of professional sounding meet-me conference rooms supporting from 3 to 60 parties per room.more..


    Televantage Enterprise Manager -Unite employees across an entire organization seamlessly, so they can communicate as if they were located in the same building with a single telephone and voice mail system. more..


    TeleVantage Small Office Edition -Bundles the powerful TeleVantage business phone system with industry standard hardware and full featured telephones for the most cost-effective, feature-rich offering of its class. more..


    TeleVantage Add-on Solutions -Extend your phone system or contact center with powerful new capabilities. more..


    Take a Tour now! Learn more about TeleVantage, our award-winning phone system!


    Read more! Discover more about TeleVantage in our resource area, including customer case studies, product sheets and more!



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